Privacy Policy
Effective Date: June 2026
This Privacy Policy describes how CPR Technology of Springfield, LLC, doing business as CPR Technology ("CPR Technology," "we," "our," or "us"), collects, uses, and protects information provided through our website and our services.
Information We Collect
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Telephone number
- Information about your computer or technology issue
- Any information you include in messages submitted through our contact form
How We Use Your Information
We use the information you provide to:
- Respond to your inquiries
- Schedule appointments
- Provide computer repair and IT services
- Prepare estimates
- Provide repair updates and customer support
- Improve our customer service
SMS Messaging
If you choose text messaging as your preferred contact method or otherwise consent to receive SMS messages, we may send conversational text messages regarding:
- Appointments
- Repair status updates
- Estimates
- Service-related questions
- Customer support
Message frequency varies. Message and data rates may apply. You may reply STOP at any time to opt out of future messages or HELP for assistance.
Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We may share information with trusted service providers only as necessary to operate our business and provide requested services.
Data Security
We take reasonable administrative and technical measures to protect the information you provide against unauthorized access, disclosure, or misuse.
Your Choices
You may request that we update or delete your personal information by contacting us through our Contact page.
Changes to This Policy
We may update this Privacy Policy from time to time. Any revisions will be posted on this page.
Contact Us
If you have questions regarding this Privacy Policy, please contact CPR Technology through our Contact page.